Last updated: 27 October 2026

This policy applies to training services provided by Innozant Infotech Private Limited.

Refunds and adjustments

Course fees are generally non-refundable. Course exchanges, transfers and related adjustments are available only under the exceptions in our Shipping & Exchange Policy. Those exceptions take precedence over general no-transfer wording. These terms do not limit rights that applicable law does not permit us to exclude.

Exchange exceptions remain available

Eligible exchange requests must be made within seven days of course commencement and are limited to one exchange. A higher-priced course requires payment of the fee difference. Courses completed by more than 50%, courses already certified and customized corporate training programmes are excluded. For a qualifying exchange, a credit note or transfer may be issued under the Exchange Policy; this is not an automatic cash-refund entitlement.

How to contact us

Send cancellation, payment-error or exchange enquiries to info@innozant.com. Include your registered name and email, course, order reference and reason. Do not send passwords or full card details. We will review the request under the applicable course terms, exchange exceptions and legal requirements.

If a payment appears duplicated or access has not been granted, contact us before making another payment. Submitting a request does not itself cancel an order or change course access.

Disputes and contact details

Disputes are subject to the competent courts in Noida, without excluding any statutory consumer forum or other right available under applicable law.

Innozant Infotech Private Limited
First Floor, B 11, B Block, Sector 2, Noida, Uttar Pradesh 201301.
Email: info@innozant.com
Telephone: +91-7065069985